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Return Policy!


Your satisfaction is our first concern. If you're not completely satisfied with your order , you can return it to us within 14 days from the receiving date for a full refund, excluding shipping charges which was paid by customer at time of purchase. or for Free Shipping items we will deduct the UPS Ground shipping Rate or for Truck shipping the trucking standard shipping rate

ALL ITEMS THAT ARE  RETURNED OR REFUSED ARE SUBJECT TO A 30% RESTOCKING FEE. ALL RETURNED ITEMS MUST BE UNOPENED OR UNWORN.

BUYER REMORSE RETURNS NOT ACCEPTED! 

Process
To return an item you must e-mail our Customer Service for prior approval and obtain an RMA number. Return package should be in original packaging and in the same condition as sold. KATANIM  is not responsible for lost or damaged packages. 

Please follow the exact return instructions given to you along with the RMA #

Exclusions
The following items are not returnable

  • Items after 14 days from the receiving date,
  • Items that are custom made are not returnable.
  • Items marked on Product page as non-returnable 

    NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA #